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Our amazing customer service team can be reached 24/7 via email (responses can come anytime, day or night). We also offer live chats 7 days a week between 09:00 AM - 6:00 PM (UTC+8) and phone support Monday - Friday between 09:00 AM - 6:00 PM (UTC+8).

Email: customercare@leely.com

If you have a quick question, click the green bubble in the lower right-hand corner of any page on our website and type in your question.

Our system will do its best to provide an answer from our extensive FAQs, otherwise, will direct you to our customer service team via chats, phones, or emails (whatever is available at the time you reach out)

Address: Room 1212, No. 55 Wenzhi Road, Nanjiao Town, Chengxiang Town, Taicang City, Jiangsu Province (This is not the return address, please don't return any items to this address.)

Tel: +86 159 9571 0221